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We currently offer the Quecklink GL320M and the TKSTAR TK905 GPS trackers. Both models have been carefully selected for their reliability, ease of use, and accuracy.

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Yes, both trackers are water-resistant and designed to withstand impact. They can be safely used outdoors or in vehicles without immediate damage from rain, splashes, or normal impacts during use.

💡 Tip: For optimal operation, we recommend not fully submerging the trackers for extended periods of time and always installing them according to the manual.

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Quecklink GL320M: The battery typically lasts 7 to 10 days with normal use. In power-saving mode, it can last a little longer.

TKSTAR TK905: This tracker has a battery life of 10 to 15 days with normal use. With power-saving mode, the battery can last up to 60 days , depending on how often the location is updated.

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Quecklink GL320M: The GL320M can theoretically be installed yourself , but due to the numerous parameters and settings, installation is complex. We recommend using our professional installation service to ensure the tracker functions correctly.

TKSTAR TK905: This tracker is easier to install yourself , especially if you only purchased the tracker without an additional license. With basic knowledge of vehicle or device installation, you can activate the TK905 yourself and link it to your account.

💡 Tip: Correct installation is essential for optimal performance and reliability for both trackers. If you have any questions, our installation service can always provide assistance.

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Yes, we offer professional installation for all our GPS trackers. Our service ensures the tracker is correctly installed and configured, ensuring optimal functionality right away . This ensures all parameters are set correctly and you get the most out of your GPS tracker.

💡 Tip: Even if you have some technical knowledge, having the tracker installed by our professionals can save time and prevent problems , especially for models with more complex settings such as the Quecklink GL320M.

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When you have us install the licensed tracker, we'll automatically link it to your account , so you can immediately use all the features.

If you purchase a separate tracker without a license, you will have to set up the pairing yourself using the included instructions or manual.

💡 Tip: Make sure you use the correct account details and carefully follow the manual for a correct connection.

Answer:
With our GPS subscription, you can continuously monitor and manage your trackers via our online dashboard or app. The subscription provides real-time location updates, notifications, and reporting , so you always know where your vehicles, valuables, or loved ones are.

Subscription with purchase with license: The subscription is included and activated during installation, so you can immediately use all functions.

Subscription for individual trackers: You can purchase a subscription to access the full tracking service and features.

💡 Tip: You can easily renew or adjust your subscription through your account. This way, you always have control over your trackers and subscription costs.

🔧 Key features of the GPS subscription

1. Real-time location tracking
View the position of your objects live on the map, including speed, altitude, address, and status information.

2. Notifications & Warnings
Receive instant notifications via SMS, email, or push notifications for important events such as motion, geofence entry/exit, or other configured events.

3. History & Reporting
View saved data such as speed, time, location, stops, and events over a chosen period.

Reports can be displayed on the map, in graphs or exported to HTML/XLS format.

1. Geofences & routes
   Set virtual boundaries (geofences) and receive notifications when an object enters or leaves them. Draw virtual routes on the map and receive notifications when an object enters or leaves this route.
   
2. Sensors & vehicle data
   Monitor vehicle data such as fuel level, RPM, temperature, voltage and other sensor data via CAN or external sensors.
   
3. Tasks & Logbook
   Manage tasks and maintenance schedules for your assets. Keep a log of changes, such as driver changes, using RFID or iButton.
   
4. Remote control
   Control remote objects, such as turning the engine on or off or other functions.
   
5. Images & videos
   View saved images or videos taken by a camera connected to your GPS tracker or smartphone.
   
6. Chat function
   Communicate directly with the device using the built-in chat function in the mobile app.
   
7. API access
   Integrate GPS data into your own applications using the available API.

📱 Mobile apps

GPS Server Mobile : Available for both Android and iOS, this app offers a simplified user interface to view important information, receive notifications, and control devices remotely.

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Yes, with a GPS subscription, you can add and manage multiple trackers from a single account. This way, you can keep track of all your vehicles, valuables, or other devices on a single dashboard.

Real-time location: Follow all trackers on the map at once.

Notifications per tracker: Set individual notifications for each device.

Reports: View routes, stops, and events per tracker or together.

💡 Tip: This is ideal for both private individuals with multiple devices and companies that want to monitor an entire fleet.

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You can track your GPS trackers in real time via our online dashboard or the mobile app . Once the tracker is linked to your account and active, you'll see its current location on the map, including additional details such as speed, direction, and status.

Key Points:

Live map view: See where your vehicles, valuables, or loved ones are located.

Notifications: Set alerts for motion, geofence entry/exit, or other events.

Multiple trackers: Track all your trackers simultaneously in one clear dashboard.

💡 Tip: For the most accurate real-time tracking, make sure your tracker has sufficient battery and is placed in a location with a good signal.

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Yes, the security of your data is our top priority. All location and tracking data from your GPS trackers is securely stored on secure servers .

Key Points:

Encryption: Data is sent and stored encrypted.

Privacy: Only you (or authorized users) have access to your account and trackers.

Reliability: Our servers meet current security standards and are regularly maintained and checked.

💡 Tip: Always choose a strong password for your account and don't share your login details with others to ensure the security of your trackers and data.

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No, only authorized users can follow your tracker. Your account information is private, and even we can't log in after you've changed your password. Need help? Let us know, and we'll help you remotely, and you can change your password right away.

Answer:
If your tracker isn't working, follow these steps:

Check the battery: Make sure the tracker is sufficiently charged or that the battery is installed correctly.

Signal & Placement: Place the tracker in a location with a good GPS and mobile signal. Obstructions such as thick metal or enclosed spaces can limit reception.

Link Status: Check that the tracker is correctly linked to your account and is active.

Reset if necessary: ​​Follow the manual to safely reset the tracker.

Firmware & Updates: Check that the tracker's firmware is up to date.

💡 Tip: Is the tracker still not working? Contact our support team. Please provide your tracker ID and purchase details so we can help quickly.

Answer:
Don't worry about this. When a firmware update is available, we'll take care of it for you . This way, your tracker will always function optimally without you having to do anything yourself.

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If your app doesn't show your location, follow these steps:

1. Check the tracker: Make sure the tracker is turned on, has sufficient battery power, and is positioned correctly for a good GPS signal.
2. Internet connection: Check that your smartphone or device has a stable internet connection (Wi-Fi or mobile data network).
3. Account & Linking: Make sure the tracker is linked to the correct account and that the subscription is active.
4. Update app: Check that you are using the latest version of the app .
5. Restart: Restart the app or your device to fix any temporary errors.

💡 Tip: Still not working? Contact our support team with your tracker ID and account information, and we'll help you quickly.